In this episode of the NVIDIA AI Podcast, Jon Heller, co-CEO and founder of Firsthand, discusses how the company’s Brand Agents are revolutionizing the relationship between consumers, marketers and publishers. By using a company’s own knowledge, Firsthand Brand Agents act as AI-powered guides that engage customers on a brand’s website and beyond — assisting at every step of the customer’s journey, from finding solutions to making purchases.

To read the full article, visit: https://blogs.nvidia.com/blog/how-ai-transforms-customer-journeys-retail/

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